Mercure Istanbul West Hotel & Convention Center, Istanbul - Reviews, Room Options & Prices 2025

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About the Hotel

Yenibosna Merkez Mahallesi, Istanbul, Turkey, 34295

Mercure Istanbul West Hotel & Convention Center stands as a 5-star luxury establishment in Bahcelievler, featuring 377 rooms, dry cleaning services, and a health club with indoor pool and spa tub.

Contemporary Room Amenities

Each room at Mercure offers soundproofed comfort with air conditioning, minibars, and laptop-compatible safes. Accommodations include flat-screen TVs with satellite channels, while private bathrooms provide walk-in showers and complimentary toiletries.

International Dining Options

The international cuisine restaurant serves breakfast from 6:30 AM, lunch from 11 AM, and dinner from 6 PM. Two bars/lounges complement dining options, including a trendy English Pub on the lobby floor.

Spa Business Facilities

The Bloom Spa provides massage services alongside a state-of-the-art fitness center and sauna. Business travelers benefit from a dedicated business center, express check-out, and complimentary newspapers.

Strategic Business Location

Mercure Istanbul West Hotel sits 5 minutes from World Trade Center & CNR Expo Fair Center. Free shuttle service connects to Istanbul Airport, with journey times between 3 to 8 minutes.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

3 persons

30 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Superior King Suite

Max:

3 persons

55 m²

Bed options:

1 Double bed

City view

Coffee machine

Heating

room details

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Superior Double Room

Max:

3 persons

30 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Center

Istanbul 7.7 mi

Airports

Istanbul (IST) 26.3 mi

Istanbul Sabiha Gokcen International (SAW) 34.1 mi

Train

Yenikapi Train Station 7.3 mi

Aksaray Tram Station 7.4 mi

Metro stations

DTM-Istanbul Fuar Merkezi Metro 1.6 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Pool tables
Darts

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Massage
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Armchair
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Yenibosna Merkez Mahallesi, Istanbul, Turkey, 34295

Map view

Yenibosna Merkez Mahallesi, Istanbul, Turkey, 34295

City landmarks

Aquarium

Istanbul Aquarium

3.0 mi

Mall

Kuyumcukent

1.5 mi

Broadway Theatre

Sefakoy Kultur ve Sanat Merkezi

1.0 mi

Shopping Area

StarCity Outlet Center

1.0 mi

Mosque

Kartal Tepe Camii

3200 ft

CNR Expo Center

1.4 mi

ArmoniPark Alisveris Merkezi

4300 ft

Şirinevler

National Sovereignty Park

2.0 mi

Arel Universitesi

5100 ft

Mosque

Aksa Camii

1.0 mi

Yenibosna Merkez Camii

1.2 mi

Events

World Trade Center Istanbul

1.7 mi

THY Yenibosna

1.2 mi

University

Istanbul Kultur University

1.4 mi

Orhangazi Camii

1.3 mi

Mosque

Gultepe Mah. Fatih Camii

1.3 mi

Nazim Hikmet Kulturevi

1.3 mi

Airport AVM

1.4 mi

Wedding World Jewelery City Mall

1.5 mi

Redstar

1.5 mi

Istiklal Cad. No:161 K:Giris Istiklal

Yapi Kredi Kazim Taskent Art Gallery

1.9 mi

Reyhan Pharmacy

1.5 mi

Mosque

Ucevler Camii

1.5 mi

Mosque

Seyran Camii

1.5 mi

Ataturk Cad. No: 5/5 Yesilkoy Mah.

Istanbul Fuar Merkezi

1.5 mi

Velibaba Mah. Mehmet Akif Ersoy Cad. Kartal Sok. No:8 Pendik

Fatih Sultan Mehmet Cami

1.9 mi

WTC Istanbul Business Towers

1.6 mi

Mosque

Florya Yeni Cami

1.7 mi

Yahya Kemal Beyatli Show Center

1.8 mi

Mosque

Yesilova Merkez Camii

1.7 mi

Nearby

Shopping Area

StarCity Outlet Center

2000 ft

Wedding World Jewelery City Mall

2000 ft

Restaurants

Restaurant Shahrzad

3800 ft

Sehit Muhtar Mah. Taksim Akarcasi Sok No: 24 Taksim

Savak Usta

1.1 mi

Sofular

Bahceli Et Lokantasi

1.6 mi

Yenibosna Merkez Mahallesi

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

6.6

Location

5.6

Service

5.8

Dining

5.2

Jordan

United Kingdom, March 2025

6.8/10

I had a mixed experience at the Mercure Istanbul West Hotel. The rooms were spacious and clean, with comfortable beds that made for a good night's sleep. However, the amenities left a lot to be desired—particularly the dining options and Wi-Fi connectivity, which was spotty at best. Additionally, the hotel is quite far from major attractions, so it's not ideal for sightseeing.

Rooms

6.0

My room was spacious and clean, though the lighting was a bit dim. The beds were very comfortable, which I appreciated. However, I noticed some maintenance issues, like a rusty drawer cabinet and a broken shower head.

Service

5.0

While some staff were friendly, the overall service felt lacking. There weren't enough staff members to quickly clean the tables during breakfast, which made for a crowded dining experience. The check-in process was also a bit slow.

Location

5.0

The hotel's proximity to the airport is a plus for short stays, but it's quite far from popular attractions like Sultanahmet. If you're looking to explore the city, you would need to rely on taxi rides quite a bit.

Dining

5.0

The breakfast selection was limited and didn't impress me, with most options feeling underwhelming. The dining room was too small for all the guests, making it an uncomfortable experience.

Facilities

5.0

The hotel did have some decent facilities, but most of the perks felt more like they belonged to a higher tier of the hotel chain, like Pullman. The Wi-Fi was unfortunately unreliable, which was frustrating.

Sophia

United Kingdom, January 2025

5.8/10

During my stay at the Mercure Istanbul West Hotel, I appreciated the spacious and clean rooms, which made for a comfortable experience. However, the breakfast was overcrowded, particularly due to the large tour groups, and I faced some challenges with the shuttle service. Overall, it’s a decent choice if you need a place near the airport but be mindful of the breakfast rush. 🏨

Rooms

8.0

I found the rooms to be spacious, clean, and the bed was incredibly comfortable. The air conditioning was responsive, which was great given the winter conditions outside.

Service

6.0

While the room service was responsive, my experience with the front desk staff was mixed. Communication issues hampered my ability to get accurate information, particularly regarding the airport shuttle.

Location

7.0

The hotel is conveniently located close to the new Istanbul airport, but it's a bit far from popular attractions, so transportation is necessary to explore the city.

Dining

6.0

The breakfast selection was decent but became very crowded due to numerous tour groups, making it hard to enjoy. I appreciated the variety offered but would recommend trying the adjoining Pullman Hotel for a better experience.

Facilities

7.0

The hotel had efficient amenities like Wi-Fi and a gym, but there were some hiccups with the shower pressure which affected my comfort.

Aaron

United Kingdom, December 2024

5.0/10

My stay at Mercure Istanbul West Hotel & Convention Center was overall positive, though there were a few drawbacks. I found the location near major malls convenient, and the staff were attentive. However, the slow check-in process and some housekeeping issues detracted from my experience. 🚶‍♂️✨

Rooms

8.0

The room was comfortable and well-furnished, providing a good night's sleep. I appreciated the cleanliness and soundproofing, which helped minimize outside noise.

Service

7.0

While most staff were friendly, I did experience a bit of a wait during check-in due to limited front desk staff. Irem at the front desk stood out as exceptionally helpful.

Location

6.0

The hotel is located close to major shopping areas like Mall of Istanbul, which was a plus. However, it's quite a distance from Istanbul's old town and attractions, requiring a 90-minute drive.

Dining

5.0

Breakfast had a decent selection, but I found it lacked warmth and flavor. The overall dining experience didn't meet my expectations.

Facilities

7.0

Facilities like the gym were good, and I enjoyed the room service options. However, the Wi-Fi connection could be inconsistent at times.

Jacob

United Kingdom, December 2024

5.0/10

My stay at the Mercure Istanbul West Hotel was a mix of positives and negatives. While I found the room comfortable with fresh bedding and decent cleanliness, there were significant issues with the service, particularly regarding communication barriers and transport arrangements. The dining experience was also a mixed bag with a good buffet for dinner but inadequate options for lunch.

Rooms

6.0

The room was fairly comfortable with fresh linens, but I encountered issues like worn and stained carpets. It was somewhat clean, but some areas felt neglected, especially the bathroom.

Service

5.0

Service was lacking, especially at the front desk, where there seemed to be a significant language barrier. This led to a frustrating experience upon arrival regarding the airport shuttle, causing undue stress.

Location

5.0

The hotel's location was not great as it was far from main attractions and situated in a less appealing area. I found it difficult to navigate due to noise from planes overhead and dark surroundings.

Dining

5.0

Dinner was enjoyable with a good buffet selection, but lunch was disappointing due to a limited fixed menu. I appreciated the evening salad but expected more variety for lunch.

Facilities

6.0

While the hotel provided decent facilities like free Wi-Fi, I missed out on additional amenities due to the overall chaotic service. However, the bed was comfortable, contributing to a decent night's sleep.

Sebastian

United Kingdom, November 2024

6.0/10

While the hotel offered spacious rooms and a good location near the airport, my experience was marred by several issues including poor maintenance and a lackluster breakfast selection. The Wi-Fi was unreliable, and the overall atmosphere felt dark and dated, suggesting it needs renovations.

Rooms

5.0

The room was spacious, but the lighting was insufficient. The bathroom door was broken, and the shower head had issues, making it an uncomfortable experience.

Service

6.0

The service was inconsistent, with some staff being helpful, but issues like unavailability of face towels and a broken kettle created frustrations during my stay.

Location

5.0

The hotel's location was far from main attractions, and while there were taxis available, the surrounding area did not offer much to see or do, making it somewhat isolating.

Dining

5.0

The breakfast was quite limited with few options available, which was disappointing as I expected more variety.

Facilities

5.0

The facilities appeared tired overall. The Wi-Fi did not work consistently during my stay, and there was a leak in the lobby area during checkout.